Last updated: October 12, 2026
1. About us
This website is operated by BYSO (trade name), owner of the UNFLAKE brand (“we”, “us”, “our”), 469 rue Jean-Henri Fabre, 84170 Monteux, France. Contact: contact@myunflake.com. By visiting our website or buying from us, you agree to these Terms of Service, together with our Refund, Shipping, Subscription and Privacy policies.
2. Our products
UNFLAKE Scale Lift Serum is a cosmetic product for flaky, scaly and itchy-feeling skin and scalp. It is not a drug and is not intended to diagnose, treat, cure or prevent any disease. Results vary from person to person. Always patch test first, keep away from the eyes, and do not apply on broken or bleeding skin. If you have a diagnosed skin condition, are pregnant or breastfeeding, or use prescription treatments, ask your doctor before use. Do not stop a prescribed treatment without medical advice. Not for children under 12.
3. Orders and pricing
All prices are in US dollars. We may correct pricing errors and may refuse or cancel an order, in which case we refund you in full. Your order is confirmed when you receive our confirmation email.
4. Payment
Payments are processed securely by our payment providers. By placing an order, you confirm you are authorized to use the payment method provided.
5. Offers
“Buy X, Get X Free” offers mean the free bottles are included at no extra charge with the bottles paid at our regular one-bottle price. Free gifts (such as the scalp brush) are included while stocks last.
6. Subscriptions
Subscriptions renew automatically every month until cancelled. Billing, cancellation and changes are described in our Subscription Policy.
7. Shipping, refunds and guarantee
Shipping times are described in our Shipping Policy. Refunds and our 60-Day Wear Black Again Guarantee are described in our Refund Policy.
8. Website content
All content on this website (texts, images, videos, logo) belongs to BYSO / UNFLAKE or its licensors and may not be copied without permission. Some images and videos on our website are illustrations or AI-generated dramatizations and are labeled as such.
9. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential damages, or for damages caused by a use of our products that does not follow the directions and warnings. Nothing in these terms limits any rights you have under applicable consumer protection laws.
10. Changes
We may update these terms. The version published on this page at the time of your order applies to that order.
11. Governing law
These terms are governed by French law, without depriving you of the protection of the mandatory consumer laws of the country or state where you live.
12. Contact
Questions about these terms: contact@myunflake.com.